Tracking orders

We aim to dispatch all orders within 1-2 business days of the order being placed, depending on the shipping method selected, this isn’t always possible.

Once your order has been dispatched, you’ll receive your shipping confirmation email containing your tracking information.

With the tracking information provided in your shipping confirmation email, you will be able to follow your order, right up to the moment it is delivered.

Please allow up until your estimated delivery date for your order to arrive. If this date has passed and you still haven’t received your order, please contact us at tracking@bonigym.com

Please note we are unable to assist with any enquiries regarding the whereabouts of your order until the estimated delivery times have elapsed.

Pre-orders: Your whole order will be dispatched as soon as the pre-ordered item is restocked.